For businesses that have outgrown the way their technology is run
Is your IT managed?Quiet on results?
Managed is easy to buy. Your provider can name every product in your stack. Ask what any of it did for the business this year, and the room goes quiet.We start at the other end.
See how we do things differentlyYou are here because something changed.
Not because of your size or your sector. Because of where your business has got to.
The arrangement that got you here stopped scaling
What worked at your old size quietly stopped working. Nobody flagged it, because nobody was watching for it.
Every technology call lands on you
Not because you are the right person to make it. Because there is no one else.
Every proposal arrives full of brand names
You are being sold a stack. Nobody has explained, in words you would use, what it changes for the business.
You cannot tell good service from a good invoice
The bills arrive, the tickets close, and the business is not noticeably further ahead.
AI keeps coming up and nothing has shipped
Pilots get tried. Nothing sticks. The businesses that cracked it are further ahead every month.
Someone started asking questions you cannot answer
A board, an insurer, a big customer, a due diligence pack. The answer is somewhere. Nobody owns it.
None of that is an IT problem. It is a leadership gap sitting over technology.
One question, before anything technical.
If one thing worked properly over the next twelve months, what would make the biggest difference?
We write your answer down. Everything after it points back at it.
Three things happen. Two have an owner.
The third one lands on you, on top of running the business.
We ask
Who decides it today?
You are not badly served. You are unled.
Your provider is probably good at what they sell. Managed services was built around tickets and uptime, and what you are missing sits above both.
Your contract buys uptime
Not one line in it says your business should be further ahead in a year.
The advice comes from the seller
When the people recommending the tools also resell them, the advice is never fully yours.
You are one of hundreds
Their margin needs volume. Your turn comes when you escalate.
Nothing ever gets switched off
Nobody in that arrangement is paid to tell you to stop spending.
We ask
What has your provider talked you out of?
You bought a service.You needed a decision.
Those are different purchases.
Half an hour tells you what you are actually paying for.
Book your 30-minute callYou own everything. We own the change.
You own
- Your systems and your data
- Every licence, in your name
- Every contract, signed by you
- The documentation and the roadmap
- The capability, kept in your team
We own
- The direction
- The change, discovery to handover
- Your vendors, held to what they signed
- The risk picture, in plain language
- The outcome
Licensing passes through at cost, with a margin you can see. Walk away whenever you like, and you keep the lot.
We ask
How much of what you pay for can you see inside?
A route, not a project list.
Discover
We map your business before touching anything.
Stabilise
The noise stops.
Standardise
One standard. No more one-offs.
Transform
AI and automation your team actually uses.
In order, each resting on the last. Security is the condition of every stage, not a stage you finish.
See the full curve →We ask
Which one are you in right now?
Microsoft Fortinet Veeam Huntress SentinelOne
That is the floor, not the destination. Most providers sell it to you as the destination.
The hard job is choosing the right work.
Which is why we will sometimes tell you not to spend the money.
One client saved over $500k in a single vendor review.
We ask
Has anyone you pay ever done that?
Two people. Both of them in your business.
No account managers. No junior handoffs. No offshore desk.
Elton McDowall
Co-founder and Director
20+ years across strategy, security and governance. Turns the complicated part into decisions that make sense to owners, CFOs and boards.
Michael Nicolle
Co-founder and Director
15+ years delivering technology programmes across Australia and New Zealand. Stalled projects and broken vendor trust is usually where the work starts.
Do not sign a programme. Pick one thing.
A short discovery, then one visible win inside thirty days. Visible to the business, not just to IT. If it lands, we keep going.
Book your 30-minute callPrefer email? hello@mycio.co.nz